What's your refund policy?
Updated October 4, 2026
Start free. Your first 3 articles are free, no card needed, so you can see what Balzac writes for your site before you pay anything.
30-day money-back guarantee
Not for you? Cancel within 30 days of your first payment and get a full refund.
- What it covers: the first payment of a paid plan, once per account.
- How to claim it: from the cancel page in the app, or by emailing [email protected]. Already cancelled from Billing & Invoices? You can still claim it within those 30 days.
- Where the money goes: back to the payment method you used.
Later payments
The guarantee doesn’t cover later payments. You can cancel anytime, and you keep all the articles Balzac already wrote for you. Other refund requests are handled case by case: write to [email protected].